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FAQ TV

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Frequently asked questions:

  1. What is an IEM? Play video

    IEM stands for In-Ear Monitor. In-ear monitors are professional grade earphones which are usually custom made to fit the ear; they are commonly optimized to suit the needs of live performers and serious audiophiles.

  2. What is a Driver? Play video

    You can think of a driver as a speaker which has been miniaturized. This miniaturized speaker is designed to be used on custom in-ear monitors which offer better quality than regular headphones.

  3. What is the difference between the dual and triple driver in an In-ear monitor? Play video

    A dual driver in-ear has to two drivers whereas a triple driver has three drivers, this is obvious but what exactly does it mean? In the dual driver the frequency spectrum gets divided into two ranges, low frequencies and high frequencies. Now, on the triple driver the spectrum gets divides not in two but in three ranges: low, mid and high frequencies thus providing more detail in each range.

  4. What are the advantages of Clear Tune Monitors? Play video

    When it comes to in-ears, other brands give you quality and comfort at a high cost. At Clear Tune Monitors we bring the cost down without sacrificing quality or comfort but furthermore improving them.

  5. What payment methods do you accept? Play video

    We currently accept all mayor Credit Cards (Visa, Mastercard, AMEX), PayPal, Check and Money Order.

  6. What are the shipping costs? Play video

    If you live in the U.S., you benefit from a fixed $20 shipping rate. We use UPS ground services which takes from 2 to 5 days depending on your location.

  7. Do you ship international? Play video

    Yes, we use DHL Express Worldwide which takes 2-3 days in most countries and has a minimum rate of $65. However, you will be responsible for any and all international taxes applied by your local customs agency.

  8. What is the turnaround time? (Custom In-Ears Only)

    Once you've made your payment and we receive your impressions, the manufacturing process takes 5 to 6 weeks depending on lab demand. You could also choose to make a RUSH ORDER which takes 4 weeks and costs an extra $100.