Frequently Asked Questions

What is an IEM?
IEM stands for In-Ear Monitor. In-ear monitors are professional grade earphones optimized to suit the needs of live performers and serious audiophiles. They come in two form factors: Universal Fit and Custom Fit, the latter being built to your ears shape which happens to be our speciality.
What is a Driver?
You can think of a driver as a speaker which has been miniaturized. This miniaturized speaker is designed to be used on custom in-ear monitors which offer better quality than regular headphones.
What is the difference between the dual and triple driver in an In-ear monitor?
A dual driver in-ear has to two drivers whereas a triple driver has three drivers, this is obvious but what exactly does it mean? In the dual driver the frequency spectrum gets divided into two ranges, low frequencies and high frequencies. Now, on the triple driver the spectrum gets divides not in two but in three ranges: low, mid and high frequencies thus providing more detail in each range.
What are the advantages of Clear Tune Monitors?
When it comes to in-ears, other brands give you quality and comfort at a high cost. At Clear Tune Monitors we bring the cost down without sacrificing quality or comfort but furthermore improving them.
What payment methods do you accept?
We currently accept all major Credit Cards (Visa, Mastercard, AMEX), PayPal, Amazon Pay, Splitit, Check and Money Order.
What are the shipping costs?
If you're in the US we offer the following shipping options:

  • Standard Ground (2-5 days): $20
  • 2-Day Priority: $45
  • Overnight: $90
Do you ship international?
Yes, we use DHL Express Worldwide which takes 2-3 days in most countries and has a minimum rate of $65. However, you will be responsible for any and all international taxes applied by your local customs agency.
What is the turnaround time? (Custom In-Ears Only)
Once you've made your payment and we receive your impressions, the manufacturing process takes 4 weeks depending on lab demand. If you're in a hurry we also have the following Rush Order options available:

  • 2 Week Rush Order: $100
  • 1 Week Rush Order: $200
  • 2 Day Rush Order: $300
  • Same Day Rush Order: $500*
* Same Day option requires your impressions to be on site before 10am